Returns & Exchanges
At Lezyne, we stand by the quality of our high-performance cycling accessories and offer a straightforward return process to ensure you are fully satisfied with your gear. If your purchase does not meet your expectations, you may return unused items in their original packaging within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the unused product in its original retail packaging, ensuring all manuals and small components are included to qualify for a full refund.
- 3.Label and Ship
Print the provided prepaid shipping label, attach it securely to your package, and drop it off at any authorized carrier location.
- 4.Inspection and Refund
Once our technicians verify the condition of the returned gear, we will process your refund or ship your replacement item within 5-7 business days.